4 Proven Solutions for the HP Printer Offline Issue
The HP printer
offline error often strikes when users send a print command. This is an
extremely common error that can result from connection problems, settings
errors, or outdated drivers. But there are several easy fixes for it. This
article will PROVIDE you some of the best solutions to this issue.
Ways to Turn HP Printer Offline to Online
Enable the
Use Printer Online mode
In case the ‘Use
printer offline’ mode is selected, your HP printer cannot execute the print
job.
● Navigate
to ‘Settings’ from the Windows Start
menu.
● Here,
choose the ‘Devices and Printers’
option.
● From
the given printers list, right-tap on your HP printer.
● Now
uncheck the ‘Use printer offline’
option.
Use the HP Print and Scan Doctor
Download the latest version of the HP Print and Scan
Doctor application when your HP printer
is offline.
● When
you download the application, you will find its file as hppsdr.exe in the
Downloads folder.
● Ensure
that you are in administrator mode.
● Select
‘Yes’ to trust the utility’s source.
● Tap
‘Start’ and select your printer.
● Tap
‘Retry’ if your printer is not
listed.
● This
utility detects connection problems.
● Follow
what it says.
● Tap
‘Yes’ if it asks you to switch on
printer updates.
● Go
through the prompts.
Remove or update the HP printer driver.
Outdated printer drivers are a major cause of HP printer offline errors.
● Navigate
to ‘Device Manager’ via the Windows
search feature.
● Click
it.
● Expand
the printers section.
● Find
your HP printer’s model number.
● Right-tap
it.
● From
the dropdown, click ‘Update driver.’
● Hit
‘Search automatically.’
● Let
the drivers update.
● Restart
your PC after the updates get installed.
● If
you are reinstalling the driver, remove it from the programs list first.
● Uninstall
the current printer and download the latest one from HPs website.
Troubleshoot the connection problem
Wireless network users who find their HP printer is
offline can use the following troubleshooting process.
● Turn
off the HP printer, and wait for 10 seconds before turning it on.
● Also,
restart your system.
● Disconnect
the cord from the router and wait for 10 seconds.
● Now
reconnect it.
● After
the internet comes back, turn on your system.
● Use
the HP wireless setup wizard to link your printer to the network.
Final Words
Use this effective troubleshooting method whenever
you find your HP printer offline.
Turning your printer online, fixing the connection, and updating drivers will
help you immensely. You can connect with a printer expert if the problem
persists.
Comments
Post a Comment